Support
L3 Technologies, Ltd. is committed to providing the best possible level of support to registered users of our products.
In order to enable us to maintain our support standards, please undertake the following checks:
If you are not able find a solution from these sources, you should prepare a detailed problem report.
Please take the following into consideration:
- If you can isolate the problem to a few lines of code, it will be easier for us to diagnose the problem and supply a solution.
You may also determine the cause of the problem for yourself.
- Detailed descriptions of how to duplicate the problem and its symptoms are essential.
- We will require the version numbers of the L3 Technologies software, of Clarion, and any other supporing software (e.g. the BDE).
- The location of any reported GPF and the resultant CWLOG.TXT file can be very helpful in tracking any problems.
Finally, email seanw@l3.u-net.com attaching all the relevant details.
Please, keep any attachments small, if you need to send an attachment in excess of 500K then please contact us to arrange an alternate means of supplying the data.
FAQs
Paradox File Driver FAQ
Bug Reports
Paradox File Driver Bug Reports
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